About LG&E
Louisville Gas and Electric are also referred to as the LG&E. They basically serve electric and natural gas services. It is a subsidiary of the PPL Corporation. This utility company is located in Louisville, Kentucky. They provide their electric and natural gas services to more than 700,000 electric customers. This utility company was formed in 1898.
How to Pay Louisville Gas and Electric Bill
You will get several options to make the payment of your Louisville Gas and Electric bill. You can choose to follow any payment option to make your payment.
Pay Louisville Gas and Electric Bill via Online Method:
- Make payment for the Louisville Gas and Electric bill through the online payment method. But before start making a payment, register your account first. If you already completed the registration process, then follow these steps:
- Simply go to this link my.lge-ku.com
- Then, on the provided field, input the email and password.
- After providing your login detail, simply select the Sign In option.
- Then, follow the steps further to make payment for Louisville Gas and Electric.
Pay Louisville Gas and Electric Bill by AutoPay:
- You can make your bill payment through AutoPay. You don’t have to think about the monthly payment each month. Every month, your payment will be automatically deducted from your account. Simply, sign up for the AutoPay payment method first. To sign up for AutoPay, follow these steps:
- You need to go to this link my.lge-ku.com
- On the provided field, simply enter the email and password.
- After entering your login details, select the Sign In option.
- Then, entering your account, you need to set up for AutoPay.
Pay Louisville Gas and Electric Bill by Phone:
Louisville Gas and Electric allows the customers to pay their electric bill via phone. Make the payment right from your credit or debit card. Customers of LG&E, call at 502-589-1444 or 800-331-7370. For making payment through the phone, you will be charged a fee. The payment service over the phone is available 24/7.
Pay Louisville Gas and Electric Bill by Mail:
- To make the payment, you can mail your check or money order to Louisville Gas and Electric. You can make the payment using the convenient return envelope. To avoid the late payment fees, we suggest you send the mail 7 days before the payment date. While sending you mail, make sure to include the Louisville Gas and Electric account number. Use this mail address to send your payment stub:
Louisville Gas and Electric Company
P.O. Box 25211
Lehigh Valley, PA 18002-5211
Pay Louisville Gas and Electric in Person:
- You can make payment for the Louisville Gas and Electric bill through authorized payment agents. You have to pay a fee for making payment through the authorized payment agents. To find out the nearest payment locations, visit this link www.checkfreepay.com. The CheckFreePay retail payment agents are located throughout the grocery store that remains open.
- You can also make payments at LG&E business office locations. You have to visit this location to make a payment.
820 West Broadway
Louisville, KY 40202
Office Hours: 9:00 a.m. to 5:00 p.m.
How the Penalty Fees Work
- You will be charged several fees based on a monthly and non-recurring basis. These are the following fees that you have to pay:
- Late Payment Charge: If you cannot make your bill payment by the due date, you have to pay the late payment fees. For the late payment fees, you will be charged 5% of the past balance.
- Disconnect Charge: For the disconnect and reconnect, LG&E will charge you $29.
- Returned Check Fees: If your payment check is returned by the bank due to an insufficient balance, you will be charging the returned check fee of $10.
- Security Deposit: Louisville Gas and Electric charges the security deposit.
What to Do If You Can’t Pay the Bill
- There are several payment assistance programs available for the customers. These are the assistance program you will with Louisville Gas and Electric:
- Helping Hands: If you having any program for making your bill payment, you can contact the customer service department. Customer service is available at 1-800-331-7370.
- Utility bill assistance program: If you are live within the Louisville area, then you can apply for this program.
- LIHEAP: This federally funded program is available only for low-income customers. If you are a qualified low-income customer, then you apply for this LIHEAP program.
Read More : How to Pay Your Great Lakes Energy Bill
Louisville Gas and Electric Contact Info
If you need to contact the Louisville Gas and Electric customer service department, contact at:
Phone: 502-589-1444 or 800-331-7370
Hours:
Monday – Friday, 7 a.m. – 7 p.m. ET
24-hour automated services
Emergencies 24 hours 7 days a week
Mail:
Louisville Gas and Electric Company
P.O. Box 25211
Lehigh Valley, PA 18002-5211
Corporate Mail Address:
220 West Main Street
Louisville, KY 40202
Reference Link