About Great Lakes Energy
Great Lakes Energy is a Michigan-based electric utility company. They offer electric services to more than 125,000 service consumers throughout northern and western Michigan. It is conserved as the third-largest Michigan-based electric utility company.
How to Pay Great Lakes Energy Bill
There are a lot of payment options available to pay your Great Lakes Energy bill. You can choose to follow any payment method to make the payment for your electric bill. Follow these payment options below, which is right for you.
Pay Great Lakes Energy Bill via Online Method:
- The online payment method is the fastest way to make your bill payment. To make the payment, you have to sign up for online access. If you already completed your sign up process, you need to follow these instructions as mentioned below:
- You have to visit this link glenergy.smarthub.coop
- Then, on the provided field, input the email and password.
- After providing your login credentials, select the Login option.
- Then, follow the steps further to make your Great Lakes Energy bill payment.
Pay Great Lakes Energy Bill by Phone:
Great Lakes Energy allows its customers to pay their bills over the phone. You can make the payment for your bill through an automated phone system. To make the payment, you need to dial 888-485-2537 to contact customer service. Simply follow the automated call service to pay your Great Lakes Energy bill from your phone.
Pay Great Lakes Energy Bill by Mobile Device:
Pay your Great Lakes Energy bill through GLE mobile app. Through this mobile app, you can easily manage your utility account. You will get the GLE app on iPhone and Android devices. iPhone users will get the app on the Apps Store. This GLE app is available for Android devices at Play Store. After installing the app on your device, login into your GLE account to make the payment.
Pay Great Lakes Energy Bill in Person:
With Flex Pay you can decide how much you are going to pay. Flex Pay provides the option to purchase electricity in advance. Thorugh which you can easily track your usages and your current account balance. If you are a Flex Pay customer, then you can avoid paper bills and late fees. To know more about the Flex Pay program, contact the customer service department at 888-485-2537.
Pay Great Lakes Energy Bill in Person:
- You can choose to pay your utility bill in person. By using cash, you can easily pay your utility bill. You can visit any of the 8 office locations for your bill payment. These are the office locations, where you can pay your bill:
Boyne City Headquarters
1323 Boyne Avenue
Boyne City, MI 49712
Hours: 8 am – 4:30 pm
Reed City Service Center:
4493 200th Avenue
Reed City, MI 49677
Hours: 7:30 am – 4 pm
Newaygo Service Center:
1 Cooperative Center Dr.
Newaygo, MI 49337
Hours: 8 am – 5 pm
Waters Service Center:
10380 Great Lakes Drive
Waters, MI 49797
Hours: 7:30 am – 4 pm (closed from 12-12:30 pm daily)
Scottville Service Center:
525 W. U.S. 10
Scottville, MI 49454
Hours: 7:30 am – 4 pm
Wayland Service Center:
1049 133rd Avenue
Wayland, MI 49348
Hours: 7:30 am – 4 pm (closed from 12:30-1 pm daily)
Kalkaska Service Center:
630 Magnum Road
Kalkaska, MI 49646
Hours: 7:30 am – 4 pm
Hart Service Center:
2183 N. Water Rd.
Hart, MI 49420
Hours: 7:30 am – 4 pm
How the Penalty Fees Work
- Great Lakes Energy charges several service fees every month and a non-recurring basis. You will be charging the reconnection fees, meter reading fees, field collection charges, returned check fees, and late payment fees.
- Reconnection Fee: For the reconnection, after the service gets disconnected, you have to pay the reconnection fees. For the reconnection fees, you have to pay $40.
- Field Collection Charge: if the customer representative connects the billing amount from your doorsteps, you have to pay the field collection fees of $40.
- Returned Check Fees; If the bank returned your payment check for insufficient balance, you have to pay the returned check fee of $20.
- Late Payment Fee: If you cannot make the payment for your bill within the due date, you have to pay the late payment fees. For the late payment, you have to pay 2% of the total due balance.
What to Do If You Can’t Pay the Bill
- If you are falling behind to pay your Great Lakes Energy bill, then there are several payment assistance programs is available from the company. For more information about this program, you can contact the customer service department.
- Payment Arrangement.
- Department of Human Services
- Winter Protection Plan.
- Michigan Public Service Commission.
- Crisis Assistance Program.
- Shut Off Protection for Active Military Personnel.
Read More : How to Pay Your Cleco Bill
Great Lakes Energy Contact Info
If you need to contact the customer service department, you can contact at:
Phone: 1-888-485-2537
Address:
1323 Boyne Ave.
PO Box 70
Boyne City, MI 49712
Email: glenergy@glenergy.com
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